Sales Cloud (Fusion CRM) SmartPhone Edition – Stay Current, Collaborate, Sell More On the Move

Sales representatives will only use your mobile CRM solution if the application is easy to use and actually helps them to get their job done.
Oracle Fusion Smart Phone Edition focuses on the most relevant information that a field sales representatives requires and confirms to their work style. Rather than clicking and scrolling through lists of data from views inherited from a desktop application, Oracle Fusion Smart Phone Edition’s application is rich, yet simple task-focused interface allows a sales representatives to easily find relevant information at a glance and quickly complete important activities or look for required information with fewer clicks. This enables field Sales representative to have right information handy every time.
Mobile
KEY FEATURES of Smart Phone Edition:
• task-focused user interface designed for mobile devices
• Contact and account management
• Calendar and contact integration
• Opportunity and lead management
• Maps, phone, and email integration
• Real-time analytics
• Support for BlackBerry® from Research In Motion (RIM)
• Support for iPhone® from Apple
• Support for Android® phone
KEY BENEFITS of Smart phone Edition:
• Manage key information in real time from your mobile device
• Increase productivity with contextual actions
• Save time with location aware information
• Understand your customers with real-time analytics
• Easy to configure
• Easy to use
• Extend and enhance investment in Fusion CRM.
Integrated contact, account, and calendar management capabilities within one easy-to-use interface enables field Sales representatives  to easily retrieve and update key customer information and manage appointments, tasks, and notes in real time, eliminating the administrative hassle and data quality issues associated with managing two separate data sources or manually entering and synchronizing information from a laptop at a later date.
What is new in Release 7?
Child Object Enhancement:
Using Oracle Fusion Mobile Sales, sales representatives can now create, view, and edit child objects related to leads from their mobile devices. The standard child objects for Lead include:
•Contacts
•Calendar
•Notes
•Interactions
•Tasks
•Sales Team (view only)
This will help field sales representatives to capture the all the required related information in close to real time and get it available in the system.
Forecast Enhancement:

Using Oracle Fusion Mobile Sales, sales representatives can now view, edit, and submit current forecasts from their mobile devices to their Managers.

Forecast

Sales Managers can view edit, reject his teams Forecast before approving it for Organization forecast roll up.

Add Photo to Contact:

Capturing photo and adding to Contact in Contact page feature is available from Release 7. Sales representatives can now capture photo from mobile camera or select photos directly from phone media gallery into the Contact detail page in Oracle Fusion Smartphone Edition application.

Contact Photo

Those photos are then visible on the contact record in all Oracle Sales Cloud mobile and desktop user interfaces, so all members of the sales team can easily identify the contact.

Android Support:

The most sought after feature of Oracle Fusion Smart Phone Edition in the market is made reality in Release 7 enhancement.

Mobile Sales users can now download Oracle Fusion Mobile Sales onto their Android smartphone and tablet devices version 4.0.2 and higher.

The Android version of Fusion Mobile Sales is compatible with Oracle Sales Cloud release 5, 6, and 7.
GooglePlay

Mobile Analytics:

Mobile Analytics feature in Oracle Fusion SmartPhone Edition Release 7 has been enahanced. In the current release, both Standard and Custom reports are available on iPhone,Blackberry and Android devices.

Sales Representative can change the report  views and and apply report filters, which is another add-on feature introduced in Release 7.

Mobile Analytics Small

Fusion Tap:

Fusion Tap

Fusion Tap is a single specialized application for tablet devices app that recognizes all the security and access of your Fusion Applications implementation and most importantly it also works offline.
Users can now access Oracle Sales Cloud on their iPad using Fusion Tap.
Fusion Tap runs on the Apple iPad 2 and the third generation Apple iPad, using iOS 6+.
In the current Release (Rel 7) Fusion tap application provides both custom and standard reports when compared with previous release which had only standard reports were available.  Embedded Analytics is also supported as Dashboards.
Language Support:
The Language support for fusion mobile application has been extended to support 21 languages. The number of language support has been increased from 17 to 21 in current release (Release 7).
Language support
Bottom Line:
Fusion SmartPhone Edition provides immediate access to critical information – anytime, anywhere – and enables the sharing of business information to remove barriers to productivity and collaboration resulting in better customer insight to improve customer satisfaction, reduce costs, and increase sales.

For any Feedback/ clarifications
Jai Krishnan
Lead Business consultant
CRMIT Solutions Bangalore
Email: r.jaikrishnan@gmail.com
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About Jai Krishnan
Hi I have 7+ years of Experience in Oracle CRM domain demonstrating hands on implementing solutions in Oracle Siebel CRM, Oracle CRM on Demand and Oracle Sales Cloud (Fusion CRM). I have worked with various organizations having exposed to Telecom, Banking &Financial Services, Public Sector, Healthcare industry verticals with focus on Business Analysis and consulting and recognized for consistent success in developing applications and streamlining the processes for the clients. For any queries/comments Contact: r.jaikrishnan@gmail.com

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